 Village Internet Agent (VIA) Program
*Students will need to provide their own housing, meals and travel. Welcome to the Village Internet Agent program. The AVTEC Village Internet Agent program prepares the student to provide Information Technology support to organizations and users in communities in rural Alaska. This program provides the technical skills necessary to install and maintain the growing computer and broadband network technologies in rural Alaska. This highly localized program allows the participant to become an AVTEC certified Village Internet Agent by completing four courses over a four month period. These courses are taught by the Information Technology Department at AVTEC and utilize the latest technologies in teaching and learning. Students completing this program have a solid foundation to build upon for continued advancement in the Information Technology profession. A successful graduate is also prepared for the industry recognized certifications of CompTIA A+ and Cisco CCENT certifications. For more information contact the AVTEC Admissions Office at 800.478.5389 or go to www.AVTEC.edu/admissions.htm Mission
To prepare students with the technical skills necessary to successfully provide information technology services to organizations and individual users in rural Alaska. Length of Course480 hours (16 credit Hours) = 80 Days Course Number30150 Enrollment Seats16 Training Hours8:30 AM to 3:30 PM (-1 Hour Lunch Break) PrerequisiteStudents enrolling in the VIA program should have a 10.5 grade reading level, basic keyboarding skills and some experience using a personal computer operating system. Contact the AVTEC Admissions Office for details on testing. Students should also have good study habits and communication/interpersonal skills. TABE tests scores for this program
must be: Required Courses for Village Internet Agent Certificate
IT 101 Fundamental PC TechnologiesFundamental Personal Computer Technologies is the first in a series of courses that make up the AVTEC Village Internet Agent program curriculum. The purpose of this course is to give the student an introduction to personal computer theory, configuration and repair. This course provides the foundation for the advanced courses that follow by helping the student develop the fundamental knowledge, skills and customer relation skills required of a PC/LAN Support Technician. Knowledge of basic computer hardware and operating systems, covering skills such as installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing and preventive maintenance, with additional elements of soft skills and security are covered. This course presents much of the typical information covered on the CompTIA A+ Essentials Certification Test module. IT 103 Advanced PC SupportPrerequisites: IT 101 Personal Computer Technologies Advanced PC Support is designed to prepare computer support technicians with the ability to perform tasks such as installation, building, repairing, configuration, troubleshooting, optimizing, diagnosing and preventive maintenance on an advanced level in the context of the field service or enterprise environment employing the customer relation skills required of a PC/LAN Support Technician. This course presents the typical information covered on the CompTIA A+ 602 Technician Certification Examination. IT 106 - Networking for Home and Small BusinessesPrerequisites: IT 101 Fundamental PC Technologies and IT 103 Advanced PC Support This course will teach students the skills needed to obtain entry-level home network installer jobs. It also helps students develop some of the skills needed to become network technicians, computer technicians, cable installers, and help desk technicians. It provides a hands-on introduction to networking and the Internet using tools and hardware commonly found in home and small business environments. Labs include PC installation, Internet connectivity, wireless connectivity, file and print sharing, and the installation of game consoles, scanners, and cameras. This course helps students prepare for the Cisco CCENT certification. IT 108 Working at a Small-to-Medium Sized Business or ISPPre-requisites: IT 101 Personal Computer Technologies , IT 103 PC Operating Systems and IT 106 Networking for Home and Small Businesses This course will prepare students for jobs as network technicians. It also helps students develop additional skills required for computer technicians and help desk technicians. It provides a basic overview of routing and remote access, addressing, and security. It also familiarizes students with servers that provide e-mail services, Web space, and authenticated access. Students also learn about soft skills required for help desk and customer service positions. Network monitoring and basic troubleshooting skills are taught in context. Labs include router and switch setup and security including NAT, DHCP, DNS, routing protocols, access control lists, port filtering and use of software tools. This course helps students prepare for the Cisco CCENT certification. |
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