Information Technology


Technology now permeates all businesses and there is a real need for IT professionals for implementation and support. Information Technology skills will continue to be in high demand according to the U.S. Bureau of Labor Statistics. With the exponential growth in technology hardware and services, including the growing investment in cloud and mobile networks, IT professionals will see a continuous increase in demand. This translates into real opportunities for anyone interested in entering the IT industry, someone looking to change their current employment situation, or a person starting a second career. If taking advantage of these opportunities has seemed out of your reach, this intensive 38-week program can help you get a foot in the door.

What sets the AVTEC Information Technology program apart from other IT programs is the amount of hands-on experience a student receives using real networking and server equipment. The Information Technology program is unique in that students are not required to share equipment. As an example, during the Cisco portion of training students have their own pod of three routers and three switches that they use to configure local area networks. Students then connect their pods to other student pods to form wide-area networks. Students also have their own servers that they use throughout the program to build peer-to-peer and domain environments.

Clock Hours
Start Date
Training Times
8:30 a.m. to 4:30 p.m., Monday through Friday
Industry Certification


Information Technology graduates may earn up to 33 credits on their University of Alaska transcript while in attendance at AVTEC. These credits may be directly applied to an advanced IT degree at the UAF campus.

The field of information technology (IT) covers all aspects of managing and processing information. IT professionals design, develop, support, and manage computer software, hardware, and networks. In addition to the Information Technology program certificates, students can also prepare for and earn the following industry certifications.

Microsoft Modern Desktop (Windows 10)
Microsoft Azure Desktop Virtualization
CompTIA Security+
Cisco Certified Network Associate Routing and Switching (CCNA)
VMware Certified Professional – Data Center Virtualization

Tuition and Fees Charges

For specific tuition and fee requirements for this training program, click here.

Refund Policy

AVTEC has a fair and equitable refund policy. For details about the Refund and Repayment Policy, click here.

Admission Policy and Process

Find out the requirements and application process for admission to AVTEC and this program, here.

Academic Requirements

AVTEC requires completion of the TABE Academy, an online course using skill based lessons, to determine individual readiness in math and reading as applied to the greatest success in training. More information can be found here.

Information Technology

Students will need a Windows based Laptop computer with Windows 10 for this training program and have basic keyboarding skills and be competent using a personal computer.

Employment Requirements

Requirements of the occupation are good eyesight and finger coordination.

Program Specific Requirements

This Program has no specific requirements.

Office Phone
(907) 224-6184
M.B.A. Telecommunications Management, Alaska Pacific University
B.S. Occupational Education, Wayland Baptist University
A.A.S. Instructional Technologies
Community College of the Air Force
CompTIA Certified A+ Technician
Information Technology
Clock hours
IT 1100 Windows System Configuration
Clock Hours
Windows Operating Systems provides students with the knowledge and skills to install and configure Windows Operating Systems on networked desktops. It will focus on four main areas: installing, securing, networking, and browsing. By the end of the course, the student will have installed and configured Windows operating system desktops that are secure, on the network, and ready for browsing. Students use Windows desktop Hypervisor to build virtual machines to connect to both virtual and physical environments. IT 1100 serves as the entry point for other Windows Solutions Associate courses offered in the second semester.
IT 1110 Windows Directory Services
Clock Hours
Prerequisite: IT 1100
This course provides the student with the knowledge and skills to install and configure Windows Server 2019 Active Directory Domain Services in a distributed environment, implement Group Policies, perform backup and restore, and monitor and troubleshoot Active Directory related issues.
IT 1120 Introduction to Networks (ITN)
Clock Hours
Prerequisite: IT 1100, IT 1110
Introduction to Networks (ITN) is the first of three Certified Cisco Network Associate (CCNA) v7 courses that are aligned to the CCNA Certification Exam. Students gain a basic understanding of the way networks operate and will learn about network components and their functions, as well as how a network is structured, and the architectures used to create networks, including the internet. But ITN is about more than learning networking concepts. By the end of this course, you will be able to build local area networks (LANs), configure basic settings on routers and switches, and implement internet protocol (IP). In ITN, every concept that you learn and skill that you develop will be used in the rest of the CCNA curriculum.
IT 1130 Switching, Routing, and Wireless Essentials (SRWE)
Clock Hours
Prerequisite: IT 1120
Switching, Routing, and Wireless Essentials (SRWE) is the second of three Certified Cisco Network Associate (CCNA) v7 courses that are aligned to the CCNA Certification Exam. SRWE advances your knowledge of the operation of routers and switches in small networks. SRWE will introduce you to wireless local area networks (WLANs) and network security concepts. By the end of this course you will be able to configure advanced functionality in routers and switches. You will also be able to perform basic troubleshooting of these components. Using security best practices, you will troubleshoot and resolve common protocol issues in both IPv4 and IPv6 networks. The skills and knowledge you gain in SRWE will prepare you for the final course in CCNA.
Workplace Communications Skills
Clock Hours
Employability skills and effective communication are among the most valuable skills an employee can bring to a career. Students will review communication styles, active listening skills, non-verbal communication, professional presentation, electronic communication, and conflict resolution. Students explore their own communication styles to recognize patterns and incorporate more effective communication strategies in the work place.
Employment Services
Clock Hours
AVTEC’s employment services includes two separate classes and as many individual meetings with an advisor as a student wants. In the Job Search/Resume Class students learn how to identify potential employers, locate job openings, and review position descriptions. They are guided through the process of creating their own resume, demonstrated how to write a cover letter, and fill out an application. In the Interview Class students cover every aspect of an interview. They learn what to do before, during and after the interview. They practice answering questions through mock interviews, and receive feedback from the instructor.
IT 1200 Enterprise Networking, Security, and Automation (ENSA)
Clock Hours
Prerequisite: IT 1120, IT 1130
Enterprise Networking, Security, and Automation (ENSA) is the third of three Certified Cisco Network Associate (CCNA) v7 courses that are aligned to the CCNA Certification Exam. ENSA will take the skills and knowledge that you learned in ITN and SWRE and apply them to wide area networks (WANs). WANs are large, complex networks that require advanced understanding of network operation and security. ENSA also introduces you to two game-changing areas of networking: virtualization and automation. By the end of this course you will be able to configure, troubleshoot, and secure enterprise network devices. You will be versed in application programming interfaces (APIs) and the configuration management tools that make network automation possible.

When you have completed ENSA, you will have gained the practical experience you need to prepare for the CCNA certification exam. You will also have the skills required for associate-level roles in the Information and Communication Technologies (ICT) industry.
IT 1220 Azure Cloud Services
Clock Hours
Prerequisite: IT 1110,
Windows Azure is Microsoft’s application platform for the public cloud. Infrastructure as a Service (IaaS) offers a powerful way to take advantage of the benefits of cloud computing by allowing the provisioning of infrastructure resources such as virtual machines, networks, and storage. Students will learn how to access Azure and implement Active Directory Domain Services using virtual machines and networks. Students will develop hybrid services connecting on-premise domains with the domains they have developed in Azure.
IT 1230 VMware Certified Professional–Data Center Virtualization
Clock Hours
Prerequisite: IT 1120,
This course introduces students to VMware installation, configuration, and management. Students will learn to configure and manage ESXi networking and storage, use vCenter Server to monitor resource usage, scale the vSphere virtual interface, and manage changes to the vSphere environment.
IT 1235 Linux Essentials
Clock Hours
Linux Essentials is an introduction to Linux as an operating system, basic open source concepts and the basics of the Linux command line. Students will learn Linux command line concepts with no previous knowledge required, this course is the perfect starting point to gain Linux skills.
IT 1240 Network Security
Clock Hours
Prerequisite: Network Support Technician I certificate, IT 1130, IT 1200,
This course introduces students to network security principles that affect physical network resources and cloud-based resources.
IT 1250 Work-Based Activity
Clock Hours
Prerequisite: Network Support Technician II
During the Industry work-based activity, the student will work in an IT position with a cooperating employer. Learning objectives are established which provides an opportunity for the student to apply the skills learned in previous courses. The student finishing an approved capstone project may also complete this course.