Business & Office Technology Medical Administrative Assistant

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Program Info

As a Medical Administrative Assistant student you will learn the medical, business, technology, and communications skills needed to work in a private physician’s office, specialty clinic, or hospital setting. You will study medical terminology, body systems, medical insurance and medical office procedures. In addition, you will develop the interpersonal skills, organizational effectiveness, and communication skills necessary to function in a medical environment. 

Earn college credit while attending AVTEC

For more information Contact the AVTEC Admissions deartment.

Computer operations are a major part of the Medical Administrative Assistant training. Students learn to operate computers in a modern computer lab using a variety of software to become a productive user of computer hardware, software, networks, and the Internet. Training software includes Microsoft Office (Word, Excel, PowerPoint), Microsoft Windows and Internet Explorer, Medisoft, and SpringCharts. Students are taught by Microsoft Office Specialist Instructors using the curriculum designed for Microsoft Office Specialist (MOS) certification.

Program Location: 
First Lake Facility, 809 Second Ave., Seward, AK
Training Days: 
Training Clock Hours: 
1 246
8:30 a.m. to 3:30 p.m., Monday through Friday
Occupational Levels: 
Medical Administrative Assistant
Certificate Requirements: 

In addition to the course requirements for the Office Assistant program, the Medical Administrative Assistant program focuses on specialized advanced business office skills.

NOTE: Training begins each August and January.

Industry Certification: 

The field of business and office technology covers all aspects of training workers for today’s offices. AVTEC graduates are employed by hospitals, clinics, ambulatory care centers, group medical practices, single-physician medical practices, or other medical offices. In addition to the Medical Administrative Assistant certificate, students can also prepare for and earn the following industry certifications:

•Internet and Computing Core Certification (IC3)

•National Healthcareer Association (NHA) Medical Administrative Assistant certification (CMAA)

•Certified Electronic Health Record Specialist (CEHRS) 

The mission of the Medical Administrative Assistant training is to provide students with the technical office skills and professional work habits for career success in today's business and industry. The Medical Administrative Assistant training is committed to producing well-qualified employees for Alaska's medical offices, to providing a professional learning environment, and to meeting the needs of Alaska's diverse multicultural communities.

Department Head, Business & Office Technology Instructor
Ken Werner

Business & Office Technology Instructor
Wendy Stallings


Students need to read at a minimum 8th grade reading level.

TABE tests scores for this program must be:

Reading              563

Combined Math    577

Contact the Admissions Office at (800) 478-5389 for program entrance information and testing requirements. Physical requirements of the occupation are good eyesight, finger coordination, and the ability to sit for one to two hours.

August and January
Program Cost: 
Tuition Books NOT provided by AVTEC Room & Board Student Service Fee Supplies Tech Fee Total
$3,175 $196 N/A $9,030 $85 $1,646 $230 $14,362
Program Courses: 
  • Basic Medical Coding

    Students are introduced to medical diagnostic and procedural coding. Topics include:

    • The International Classification of Diseases, 10th Revision, Clinical Modification (ICD-10-CM)
    • Current Procedural Terminology (CPT)
    • Healthcare Common Procedure Coding System manuals
    Training Clock Hours: 207
  • Computers in the Medical Office

    Upon completion of this course, the student will learn the medical billing cycle and the role that computers play in that cycle. The course will also cover the use of health information technology, electronic health records, HIPAA, and the HITECH Act. The software used in this course is Medisoft.

    Training Clock Hours: 90
  • Electronic Health Records (EHR)

    Upon completion of this course, the student will have the understanding and practical knowledge of electronic health records which is essential to all medical professionals and support staff entering the workforce. The software used in this course is SpringCharts.

    Training Clock Hours: 90
  • Law, Ethics, and HIPAA

    This course will provide an overview of the laws and ethics needed to provide patients with competent care that is also within acceptable legal and ethical boundaries, and the foundational concepts and knowledge that allied health workers must understand to correctly handle patients’ protected health information (PHI) and to comply with all HIPAA regulations.

    Training Clock Hours: 30
  • Medical Billing

    Upon completion of this course, the student will learn the role and responsibility of a medical biller, the different types of common health insurance forms, resources available for the medical biller, and the difference in processes and procedures of billing for services in different medical settings, as well as denial and appeal procedures.

    Training Clock Hours: 100
  • Medical Terminology

    Basic Medical Terminology will include the Dean Vaughn Medical Terminology 350 text book. This terminology course will give the student basic knowledge of medical terms.

    Training Clock Hours: 120
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