Business & Office Technology Office Assistant

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Program Info

If you would like to work in an office setting but have little or no experience with computers and office applications, the AVTEC Office Assistant training is designed for you. In just 5 months you will learn the skills necessary to begin an office career. After completing this training you can go directly to work or enter an advanced training that prepares graduates as an Accounting Specialist, Administrative Assistant, or Medical Administrative Assistant.

The focus of this training is to give students skills in word processing, spreadsheets, PowerPoint presentations, email, and other important office support skills.  Students will also learn basic organizational and communication skills needed as an office assisting professional.

Earn college credit while attending AVTEC

Contact the AVTEC Admissions office to learn more.

Change the course of your career and future

With an annual placement rate consistently averaging above 90 percent, join the many successful graduates who are employed in their chosen field around the State of Alaska.

Computer operations are a major part of the Office Assistant training. Students learn to operate computers in a modern computer lab using a variety of software to become a productive user of computer hardware, software, networks, and the Internet. Training software includes Microsoft Office (Word, Excel, and PowerPoint), Microsoft Windows and Internet Explorer. Students are taught by Microsoft Office Specialist Instructors using the curriculum designed for Microsoft Office Specialist (MOS) certification. The MOS credential demonstrates to an employer that Business and Office Technology students have the skills with Microsoft's leading business desktop software.

Students may complete Internet and Computing Core Certification (IC3) testing and receive industry-recognized certifications while at AVTEC. These certification exams are separate from the regular curriculum. Students who have completed the Computer Operations and Software Applications segment of the training should be ready to complete these certification testing.

Program Location: 
First Lake Facility, 809 Second Ave., Seward, AK
Training Days: 
Training Clock Hours: 
8:30 a.m. to 3:30 p.m., Monday through Friday
Occupational Levels: 
Office Assistant (Fast Track)
Certificate Requirements: 

Office Assistant graduates have the option to continue with advanced training in the area of Administrative Assistant, Accounting Specialist, or Medical Administrative Assistant.

NOTE: The Office Assistant Fast Track training begins in January (graduating in May)

Industry Certification: 

The field of business and office technology covers all aspects of training workers for today’s offices. AVTEC graduates are employed in private, state and federal offices, tribal organizations, and the construction and tourism industry. In addition to the Office Assistant certificate, students can also prepare for and earn the following industry certifications:

Internet and Computing Core Certification (IC3)

The mission of the Office Assistant training is to provide students with the technical office skills and professional work habits for career success in today's business and industry. The Office Assistant training is committed to producing well-qualified employees for Alaska's companies, to providing a professional learning environment, and to meeting the needs of Alaska's diverse multicultural communities.

Department Head, Business & Office Technology Instructor
Ken Werner

Business & Office Technology Instructor
Wendy Stallings


Students need to read at a minimum 8th grade reading level.

TABE tests scores for this program must be:

Reading                563

Combined Math    577

Contact the Admissions Office at (800) 478-5389 for program entrance information and testing requirements.

Program Requirements: 

Physical requirements of the occupation are good eyesight, finger coordination, and the ability to sit for one to two hours.

Program Cost: 
Tuition Books NOT provided by AVTEC Room & Board Student Service Fee Supplies Tech Fee Total
$1,910 $196 N/A $4,515 $85 $872 $230 $7,808
Program Courses: 
  • Business English

    Students develop the writing skills required in business and office employment and include: time management and study skills, proofreading techniques, correct word usage, sentence structure skills (use of commas and other punctuation marks, capitalization, numbers, and abbreviations), writing business letters and memos, and composing employment letters.

    Training Clock Hours: 60
  • Business Mathematics

    Students master the use of basic mathematics needed in business and office employment and in personal finance, and include: whole numbers, decimals, credit, interest, percents, and mathematics of buying and selling.

    Training Clock Hours: 30
  • Computer Operations and Software Applications

    Computer operations and software applications include the use of Microsoft Windows commands to start applications and manage files on a stand-alone personal computer and in a networked environment. Students also develop the skills required to produce quality mailable office documents using Microsoft Word, present financial information and other numerical data using Microsoft Excel, and prepare electronic presentations using Microsoft PowerPoint. Students demonstrate the use of Internet technologies including effective Internet searching and the efficient use of electronic mail.

    Training Clock Hours: 337
  • Job and Interview Preparation, and Internship Training

    Students complete an application form and resume, participate in scenarios utilizing various workplace communications skills, develop interview techniques and complete a video-taped simulated job interview, and complete an Internship that consists of a minimum of one week of training in a business, industry, or other agency. Internships provide students with direct supervised work experience related to their training.

    Training Clock Hours: 28
  • Keyboarding and Document Processing, Proofreading and Editing

    Students learn and demonstrate proper “touch typing” technique. They learn proofreading skills to identify errors, make corrections, and apply standard proofreading marks. Using a word processor, students create mailable personal-business letters, business letters, interoffice memorandums, envelopes and labels, and other documents. Throughout the training students practice daily to develop acceptable speed and accuracy levels.

    Training Clock Hours: 60
  • Office Procedures and Office Machines

    Students complete a wide variety of office procedures that include ways to contribute to office safety and productivity; selecting appropriate professional behavior in office situations; demonstrating effective telephone techniques; identifying banking services; demonstrating the ability to sort, log, and route incoming mail; preparing outgoing mail and applying appropriate services, classes, and rates; applying indexing and alphabetic, numerical, subject, and geographical filing rules and procedures; demonstrating the use, identification, and purchasing of office supplies; and schedule travel arrangements, prepare travel itineraries, and complete expense reports. Students operate common office machines including the photocopier, fax, calculator, and shredder. Throughout the training students practice daily to develop acceptable 10-key speed and accuracy levels.

    Training Clock Hours: 62
  • Recordkeeping

    The recordkeeping section of the training focuses on both personal records and forms and basic business records. Competencies include completing, verifying, filing and maintaining personal records and forms for banking, budgets, and credit; handling cash; and preparing business records for sales, travel, budgets and business banking.

    Training Clock Hours: 60
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