Information Technology

Program Header

Program Info

Welcome to the Information Technology program. Technology now permeates all businesses and there is a real need for IT professionals for implementation and support.

Information Technology skills continue to be in high demand through 2020 according to U.S. Bureau of Labor Statistics. With the exponential growth in technology hardware and services, including the growing investment in cloud and mobile networks, IT professionals will see a continuously increasing demand. This translates into real opportunities for anyone interested in entering the IT industry, someone looking to change their current employment situation, or a person starting a second career. If taking advantage of these opportunities has seemed out of your reach, you should check out this intensive 39-week program.

What sets the AVTEC Information Technology program apart from other IT programs is the amount of hands-on experience a student receives using real networking and server equipment. The Information Technology program is unique in that students are not required to share equipment. As an example, during the Cisco portion of training students have their own pod of three routers and three switches that they use to configure local area networks. Students then connect their pods to other student pods to form wide area networks. Students also have their own servers that they use throughout the program to build peer-to-peer and domain environments.

The Network Support Technician I (NST I) coursework prepares students to develop a network infrastructure starting with desktop operating systems. Students learn how to image and deploy desktop operating systems using tools such as command line and Microsoft Deployment Toolkit.  Students then learn how to install Microsoft Server Operating Systems and build an Active Directory Domain Services (ADDS) to manage an enterprise domain environment.  The program then covers the Cisco Certified Entry Network Technician I (CCENTI) curriculum, which covers the first two courses of the Cisco CCNA Routing and Switching curriculum.  Students learn how to set up local area networks (LANs), and virtual local area networks (VLANs), using static and dynamic routing.

The Network Support Technician II (NST II) expands on the material covered in NST I covering the Cisco CCNET II course work covering subjects such as how to build IPv4 and IPv6 Multi-area Open Shortest Path First routing, EIGRP routing, and network address translations.  NST II covers ADDS topics such as folder redirection, granular passwords, and NAPs.  Students learn to how to use the most current versions of VMware ESXi and vCenter.  The NST II also covers Microsoft’s cloud technology Azure.  Students will learn to build ADDS in Azure using virtual machines and networks, they then learn to connect the virtual Azure networks to the physical ADDS infrastructure in a hybrid between the physical network and the cloud network.

The Network Support Technician coursework prepares students to support, administer and design networks. The coursework prepares students for Microsoft MTA and MCSA certifications, the Cisco CCNA Routing and Switching certification, and VMware certification.

If you are willing to invest 10 months towards intensive training, the AVTEC Information Technology program will prepare you with the knowledge and skills to excel in the Information Technology industry.

    • University of Alaska Transcript

Information Technology graduates may earn up to 28 credits on their University of Alaska transcript while in attendance at AVTEC. These credits may be directly applied to an advanced IT degree at the UAF campus.

 

Program Location: 
Connected Education Center, 703 Second Ave., Seward, AK
Training Days: 
209
Training Clock Hours: 
1 254
8:30 a.m. to 3:30 p.m., Monday through Friday
Occupational Levels: 
Network Support Technician I
Network Support Technician II
Industry Certification: 

The field of information technology (IT) covers all aspects of managing and processing information. IT professionals design, develop, support, and manage computer software, hardware, and networks. In addition to the Information Technology program certificates, students can also prepare for and earn the following industry certifications:

 

  1. Microsoft Technology Associate Windows Operating Systems Fundamentals
  2. Microsoft Technology Associate Networking Fundamentals
  3. Microsoft Technology Associate Windows Server Administration Fundamentals
  4. Microsoft Technology Associate Cloud Fundamentals
  5. Cisco Certified Network Associate Routing and Switching (CCNA)
  6. Cisco Certified Entry Network Technician (CCENT)
  7. VMware Certified Professional – Data Center Virtualization

The mission of the Information Technology program is to prepare Alaskans with the skills to implement and support Information Technology solutions.

Instructors
Department Head, Business & Office Technology Instructor
Ken Werner

Information Technology Instructor
Kenny Laird

Enrollment
Prerequisites: 

Students must test at a 12th grade reading level prior to acceptance in the program. Students should also have basic keyboarding skills and be competent using a personal computer.Contact the Admissions Office for details on testing. 

 TABE tests scores for this program must be:

Reading                609
Combined Math    552

 

Enrollment: 
Mid August
Program Requirements: 

Occupational levels will be assigned upon successful completion of the training program based on the student’s proficiency of the program’s competencies. Occupational levels are Network Support Technician II for students successfully completing both semesters of classes, Network Support Technician I for students who successfully complete the first semester only.

Program Cost: 
Tuition Books NOT provided by AVTEC Room & Board Student Service Fee Supplies Tech Fee Total
$3,175 $421 $1,300 $9,030 $85 $2394 $230 $16635
Courses
Program Courses: 
  • CON Communication

    Workplace communications training helps students to improve skills and build self-confidence. Student’s class hours are spent learning methods of communicating effectively in various situations such as in a team, with supervisors or with difficult coworkers.

    Training Clock Hours: 38
  • CON Job Search and Interview Skills

    Job Search Class is designed to help students refine career goals, find job openings, complete job applications and develop resumes. Techniques in using the telephone to get employment information, and how to set up interviews are also covered. Interview Training provides students with videotaped practice interviews, and concludes with a simulated interview conducted by employers in the community who volunteer their time to support AVTEC in developing a well-trained work force.

    Training Clock Hours: 16
  • IT 105 Windows System Configuration

    Windows Operating Systems provides students with the knowledge and skills to install and configure Windows Operating Systems on networked desktops. It will focus on four main areas: installing, securing, networking, and browsing. By the end of the course, the student will have installed and configured Windows operating system desktops that are secure, on the network, and ready for browsing. Students use Windows desktop Hyper-visor to build virtual machines to connect to both virtual and physical environments. IT105 serves as the entry point for other Windows Solutions Associate courses offered in the second semester.

     

    Training Clock Hours: 120
  • IT 107 Windows Directory Services

    This course provides the student with the knowledge and skills to install and configure Windows Server 2016 Active Directory Domain Services in a distributed environment, implement Group Policies, perform backup and restore, and monitor and troubleshoot Active Directory related issues.

     

    Prerequisite Course:
    IT 105 Windows System Configuration
    Training Clock Hours: 120
  • IT 109 Introduction to Networks

    Introduction to Networks is the first course in the series leading to the Cisco Certified Network Associate Routing and Switching (CCNA) designation.  This course introduces students to the architecture, structure functions, components, and models of the Internet and other computer networks. The principles and structure of IP addressing and the fundamentals of Ethernet concepts, media, and operations are introduced to provide a foundation for the series of courses leading to the CCNA. By the end of the course, students will be able to build simple LANs, perform basic configurations for routers and switches, and implement IP addressing schemes. 

    Prerequisite Course:
    IT 105 Windows System Configuration
    Training Clock Hours: 120
  • IT 111 Routing and Switching Essentials

    Routing Protocols is the second course in the series leading to the Cisco Certified Network Associate Routing and Switching (CCNA) designation. The focus of this course is upon the architecture, components, operation of routers, and the principles of routing and routing protocols. Students will be able to configure and troubleshoot routers and resolve common issues with RIPv1, RIPv2, EIGRP, OSPF, and OSPF Multi-area Networks for both IPv4 and IPv6.

    Prerequisite Course:
    IT 107 Windows Directory Services
    Training Clock Hours: 120
  • IT 201 Scaling Networks

    Switching Basics and Intermediate Routing is the third course in the series leading to the Cisco Certified Network Associate Routing and Switching (CCNA) designation. This course describes the architecture, components, and operations of a converged switched network.  Students learn about the hierarchical network design model as well as how to configure a switch for basic and advanced functionality.  By the end of this course, students will be able to troubleshoot and resolve common issues with Virtual LANs, VTP, and inter-VLAN routing in a converged network.  Students will also develop the knowledge and skills needed to implement Wireless LAN in a small-to-medium network.

    Prerequisite Course:
    IT 111 Routing and Switching Essentials, IT 109 Introduction to Networks
    Training Clock Hours: 120
  • IT 203 Connecting Networks

    Connecting Networks is the final course in the series of courses leading to the Cisco Certified Network Associate Routing and Switching (CCNA) designation. This course discusses the WAN technologies and network services required by converged applications in a complex network.  The course enables students to understand the selection criteria of network devices and WAN technologies to meet network requirements.  Students learn how to configure and troubleshoot network devices and resolve common issues with data link protocols.  Students will also develop the knowledge and skills needed to implement IPSec and virtual private network (VPN) operations in a complex network.

    Prerequisite Course:
    IT 201 Scaling Networks
    Training Clock Hours: 90
  • IT 205 Windows Network Services

    This course introduces students to network and applications infrastructure concepts and configurations provided by Window Server 2016. Students will learn to implement and configure secure network access and implement fault tolerant storage technologies. Students will gain an understanding of the network technologies most commonly used with Windows Server 2016 and IP-enabled networks. Students will also learn how to secure servers and maintain update compliance.

    Prerequisite Course:
    IT 105 Windows System Configuration, IT 107 Windows Directory Services
    Training Clock Hours: 120
  • IT 207 Azure Cloud Services

    Windows Azure is Microsoft’s application platform for the public cloud.  Infrastructure as a Service (IaaS) offers a powerful way to take advantage of the benefits of cloud computing by allowing the provisioning of infrastructure resources such as virtual machines, networks, and storage.  Students will learn how to access Azure and implement Active Directory Domain Services using virtual machines and networks.  Students will develop hybrid services connecting on premise domains with the domains they have developed in Azure.

    Prerequisite Course:
    IT 107 Windows Directory Services, IT 205 Windows Network Services
    Training Clock Hours: 120
  • IT 209 VMware Certified Professional – Data Center Virtualization

    This course introduces students to VMware installation, configuration, and management. Students will learn to configure and manage ESXi networking and storage, use vCenter Server to monitor resource usage, scale the vSphere virtual interface, and manage changes to the vSphere environment.

    Prerequisite Course:
    IT 109 Introduction to Networks, IT 205 Windows Network Services
    Training Clock Hours: 120
  • IT 211 Network Security

    This course introduces students to network security principles that affect physical network resources and cloud based resources.

    Prerequisite Course:
    Network Support Technician I , IT 201 Scaling Networks, IT 203 Connecting Networks, IT 205 Windows Network Services
    Training Clock Hours: 90
  • IT 213 Industry Externship

    During the Industry Externship, the student will work in an IT position with a cooperating employer.  Learning objectives are established which provides an opportunity for the student to apply the skills learned in previous courses. The student finishing an approved capstone project may also complete this course.

    Prerequisite Course:
    Network Support Technician I , IT 201 Scaling Networks, IT 203 Connecting Networks, IT 205 Windows Network Services, IT 209 VMware Certified Professional – Data Center Virtualization, IT 211 Network Security, CON Job Search and Interview Skills
    Training Clock Hours: 60
Back to Top