Business and Office Technology Medical Administrative Assistant Area of Study

Total Clock Hours 1260  

BT1203 Computer Operations and Software Applications

Clock Hours 327
Computer operations are a major part of the Medical Administrative Assistant area of study. Students learn to operate computers in a modern computer lab using a variety of software to become a productive user of computer hardware, software, networks, and the Internet. Training software includes Microsoft Office (Word, Excel, and PowerPoint), Microsoft Windows and Internet Explorer, Medisoft, and SpringCharts. Students are taught by Microsoft Office Specialist Instructors using the curriculum designed for Microsoft Office Specialist (MOS) certification.

BT1300 Medical Terminology

Clock Hours 120
Medical Terminology will begin by teaching the basic design of medical terminology and how to remember the meanings of 350 Latin and Greek word parts which combined create 11,000 medical terms. Medical Terminology students will continue to build their medical vocabulary; in addition, this course will introduce students to anatomy, physiology, and disease process.

BT1310 Law, Ethics, and HIPAA

Clock Hours 60
This course will provide an overview of the laws and ethics needed to provide patients with competent care that is also within acceptable legal and ethical boundaries and the foundational concepts and knowledge that allied health workers must understand to handle patients’ protected health information (PHI) and to comply with all HIPAA regulations.

BT1320 Medical Billing and Coding

Clock Hours 220
Upon completion of this course, students learn the role and responsibility of a medical biller, the different types of common health insurance forms, resources available for the medical biller, and the difference in processes and procedures of billing for services in different medical settings, as well as denial and appeal procedures. Students are introduced to medical diagnostic and procedural coding. Topics include: The International Classification of Diseases, 10th Revision, Clinical Modification (ICD-10-CM) Current Procedural Terminology (CPT) Healthcare Common Procedure Coding System manuals.

BT1330 Electronic Health Records (EHR)

Clock Hours 90
This course introduces the student to common administrative procedures performed in both small and large medical practices. Students will learn to input patient information, bill insurance companies, and schedule appointments. The student will be able to run common reports associated with the medical practice, including day sheets, patient ledgers, and other financial reports that are important to the day-by-day financial operations of the medical practice. The software used in this course is EHRclinic practice management (PM) and electronic health record (EHR) software.

BT1340 Practice Management for the Medical Office

Clock Hours 90
Upon completion of this course, the student will learn the medical billing cycle and the role that computers play in that cycle. The course will also cover the use of health information technology, electronic health records, HIPAA, and the HITECH Act. The software used in this course is EHRclinic practice management (PM) and electronic health record (EHR) software.

BT1350 Keyboarding and Document Processing, Proofreading and Editing

Clock Hours 60
Students learn and demonstrate proper “touch typing” technique. They learn proofreading skills to identify errors, make corrections, and apply standard proofreading marks. Using a word processor, students create mailable personal-business letters, business letters, interoffice memorandums, envelopes and labels, and other documents. Throughout the training, students practice daily to develop acceptable speed and accuracy levels.

BT1100 Office Procedures and Office Machines

Clock Hours 60
Students complete a wide variety of office procedures that include ways to contribute to office safety and productivity; selecting appropriate professional behavior in office situations; demonstrating effective telephone techniques; identifying banking services; demonstrating the ability to sort, log, and route incoming mail; preparing outgoing mail and applying appropriate services, classes, and rates; applying indexing and alphabetic, numerical, subject, and geographical filing rules and procedures; demonstrating the use, identification, and purchasing of office supplies; and schedule travel arrangements, prepare travel itineraries, and complete expense reports. Students operate common office machines including the photocopier, fax, calculator, and shredder. Throughout the training, students practice daily to develop acceptable 10-key speed and accuracy levels.

BT1230 Record Keeping

Clock Hours 60
The record keeping section of the training focuses on both personal records and forms and basic business records. Competencies include completing, verifying, filing and maintaining personal records and forms for banking, budgets, and credit; handling cash; and preparing business records for sales, travel, budgets, and business banking.

BT1110 Business English

Clock Hours 60
Students develop the writing skills required in business and office employment and include time management and study skills, proofreading techniques, correct word usage, sentence structure skills (use of commas and other punctuation marks, capitalization, numbers, and abbreviations), writing business letters and memos, and composing employment letters.

BT1120 Business Mathematics

Clock Hours 30
Students master the use of basic mathematics needed in business and office employment and in personal finance and include whole numbers, decimals, credit, interest, percentages, and mathematics of buying and selling.

BT1130 Workplace Communications Skills

Clock Hours 8
Employability skills and effective communication are among the most valuable skills an employee can bring to a career. Students will review communication styles, active listening skills, non-verbal communication, professional presentation, electronic communication, and conflict resolution. Students explore their own communication styles to recognize patterns and incorporate more effective communication strategies in the work place.

BT1140 Employment Services

Clock Hours 15
AVTEC’s employment services includes two separate classes and as many individual meetings with an advisor as a student wants. In the Job Search/Resume Class students learn how to identify potential employers, locate job openings, and review position descriptions. They are guided through the process of creating their own resume, demonstrated how to write a cover letter, and fill out an application. In the Interview Class students cover every aspect of an interview. They learn what to do before, during and after the interview. They practice answering questions through mock interviews, and receive feedback from the instructor.

BT1260 Work-Based Activity

Clock Hours 60
Students complete a work-based activity that consists of a minimum of two weeks of training in business, industry, or other agency. The work-based activity provides students with direct supervised work experience related to their training.